Proud Ebisu Hillside Garden 603,
3-11-25 Ebisu Minami, Shibuya-ku,
Tokyo 150-0022, Japan
Phone Number
+81-(0)3 4500 5465
*This phone number is provided in accordance with legal requirements.
Please note that we are unable to handle customer support inquiries, including returns, by phone.
For assistance, please contact us at hello@kappabashi-shopping.jp.
*As we respond via email, please ensure that your email settings allow messages from our domain (@kappabashi-shopping.jp).
We kindly ask that you refrain from sales calls.
Email
hello@kappabashi-shopping.jp
Support Hours
Weekdays 12:00 – 18:00
(Excluding weekends, public holidays, and year-end/New Year holidays)
Product Pricing
Prices are displayed per product and include shipping and tax.
For international deliveries, prices are shown as DDP (Delivered Duty Paid).
Shipping Fees
Shipping fees are included in the product price; no additional shipping charges apply.
Additional Charges (Excluding Product Price)
Delivery Time
Orders will be shipped within 7 business days.
*Delivery may take longer due to high order volume, company holidays, or traffic conditions.
Payment Methods and Timing
Credit Card (charged at checkout)
Apple Pay (charged at checkout)
Google Pay (charged at checkout)
